Frequently Asked Questions
Everything you need to know about your hair's new beginning.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental USA. International orders may take 10-15 business days depending on customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days for a full refund, minus shipping costs.
Are your products safe for color-treated hair?
Yes, all our formulas are sulfate-free and specifically designed to preserve hair color and maintain the integrity of chemically treated strands.
Do you offer a subscription service?
Absolutely. You can subscribe to your favorite products and save 15% on every order. You can choose your delivery frequency and cancel at any time.
Are your products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We never test our products or ingredients on animals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay for accelerated checkout.